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-  DELIVERY  -

NOTE:  Pre-ordered items are not available to ship at the time of purchase. Shipping timelines on pre-orders are detailed in the product description, as well as in your order confirmation email. Note any order that includes a pre-order item will not ship until all items are available. I.E. "SHIPPING ESTIMATED 21ST APRIL 2021".  For special delivery arrangements please Phone/ WhatsApp  (852) 5599 7881. 

For in-stock item only orders please allow 3 to 5 working days for delivery once order is confirmed.  

From time to time our company engages S.F. Express for logistics service within Hong Kong areas.


S.F. Express service covers most addresses in Hong Kong, Kowloon and New Territories areas (not including outlying islands, except Tung Chung, Discovery Bay).


Deliveries will be made Monday – Saturday (excluding public holidays).

HK Island/Kowloon /New Territories/ Outlying Islands*


Enjoy free delivery for a minimum purchase of over HK$ 600. For purchases below HK$ 600, please note that shipping costs are calculated based on the gross weight of the parcel, it will automatically be shown at the checkout page when both the delivery destination and delivery service are selected. 


Shipments up to 20kg are calculated in 0.5kg increments, weight in decimal kg will be rounded up to the nearest 0.5kg. Shipments over 20kg are calculated in 1kg increments, weight in decimal kg will be rounded up to the nearest kg. The total chargeable weight measured by S.F. recognized electronic scale shall be final.

S.F. Express reserves the right at any time to amend, modify or discontinue the services, tariffs and applicable
terms and conditions without prior notice.

For information on chargeable weight please visit: 

https://htm.sf-express.com/hk/en/download/HK-Express-Service-Rate-sender-paid_20201202.pdf


* Remote and outlying islands (Lamma Island, Mui Wo, Tung Chung excluding DB) please allow 1 extra business day for delivery.


PLEASE NOTE: Delivery to Discovery Bay only on Fridays.  


Premises without elevator access will be charged by floor. Cash payment directly to the courier on delivery.

Ordered products will be delivered to the address you specify when placing your online order. If you wish us to deliver to more than that one address please place a separate order for each location. 

Please examine the goods immediately upon delivery for any deficiencies and/or damages. By signing the delivery note, you acknowledge that your order is correct and that you accept the package.

You may authorize another person to sign the parcel for you. The authorized person acknowledges the same, once the delivery note is signed.

* Self Pick-up
For in-stock item only orders please allow 3 to 5 working days for delivery once order is confirmed.  
 

Self pick can be arranged from address: 7/F, Sui Ying Industrial Building, 1 Yuk Yat Street, To Kwa Wan, Kowloon.

Available timeslots for self pick up:
Tuesday       11:00hrs-15:00hrs /
Wednesday 11:00hrs-15:00hrs /
Thursday     11:00hrs-15:00hrs 

For pick up arrangement please include in 'Remarks for Shop' at check out or WhatsApp (852) 5599 7881 so we can schedule an arrangement for you to pick up your order.

Please examine the goods immediately upon receipt for any deficiencies and/or damages. By signing the delivery note, you acknowledge that your order is correct and that you accept the package.

You may authorize another person to collect the parcel for you. The authorized person acknowledges the same, once the delivery note is signed.
 

*Purchases including Wine & Spirits: 

Under the of Hong Kong regulation, intoxicating liquor must not be sold or supplied to a minor below the age of 18 years (eighteen) in the course of business. Africa to Asia Limited reserves the right to ask for Identity confirmation for the purpose of abiding to the law. 

It is illegal to sell alcohol to people under the age of 18. Therefore, customers must confirm that they are 18 years old or over when placing an order. 

It is also required for delivery / collection to be received by a person 18 years of age or older – if not, the goods will be delivered on another day.

You have a legal obligation to keep the Wine & Spirits products in your possession and to take reasonable care of the products while they are in your possession.

Occasionally orders are returned to us due to: incorrect address, PO Box; failed delivery attempts, refusal to provide ID copy. When the delivery agent returns an undeliverable package to us we issue a refund by deducting the original shipping and handling fees. We can reship orders that are returned to us as undeliverable or unclaimed. However, customers will be charged a re-shipping fee based on the original shipping method used for your purchase. 

If you have a specific date by which you must have your delivery please specify it in the "Remarks for Shop" field at the Checkout or just Phone/ WhatsApp/ Email us and we'll sort it out.

Africa to Asia Limited shall not be responsible for any delay or failure to meet our obligations due to Force Majeure. This is defined as any event beyond reasonable control, reasonably unforeseen or unavoidable by us.